BC
BurnerCRM

Built for wood burner installers

The All-in-One CRM for Wood Burner & Stove Installers.

BurnerCRM is the all-in-one platform for solid-fuel installation teams—manage your job pipeline, generate estimates, capture compliance photos, store documents, and get paid, all in one place.

Job pipeline

Richardson install

Confirmed
✓ Enquiry
✓ Surveying
✓ Quoting
Confirmed
In Progress
Complete
Invoiced
Paid
  • ✓

    Site survey completed

    Tue 14 Jan
  • ✓

    Estimate sent — £3,450

    Thu 16 Jan
  • ✓

    Customer confirmed

    Mon 20 Jan
  • ○

    Installation scheduled

    Wed 5 Feb

Built for the trade

Everything your installation business needs

No more spreadsheets and WhatsApp groups. BurnerCRM gives you a dedicated pipeline, document storage, and invoicing—purpose-built for solid-fuel installers.

📋

Job pipeline

Track every job from enquiry through survey, estimate, installation, and payment in one clear timeline.

💷

Estimates & invoicing

Generate professional PDF estimates, send them to customers, and create invoices with payment tracking.

📅

Scheduling

Book site surveys and installation appointments, view your team calendar, and stay on top of every visit.

📄

Compliance documents

Upload and securely store HETAS references, Flue Test Records, gas safety records, and any paperwork against the job.

📸

Completion photos

Capture installation, data plate, and CO detector photos with a built-in viewer and carousel.

👥

Team management

Invite team members, assign roles, and keep everyone notified with real-time in-app notifications.

🔔

Automatic service reminders

BurnerCRM remembers every install and automatically reminds customers when their stoves' annual service is due — so repeat revenue doesn't rely on you remembering.

Why BurnerCRM

Purpose-built for fire, flue, and compliance.

Generic CRMs can't model HETAS sign-offs, flue surveys, or installation photo evidence. BurnerCRM was designed alongside stove installation teams so every stage—from first enquiry through final payment—fits how you actually work.

Full job lifecycle

Eight clear stages from enquiry to paid. Nothing slips through the cracks.

Photo evidence

Capture installation, data plate, and CO detector photos against every job.

Team notifications

Everyone sees status changes, new estimates, and payments in real time.

From the blog

Guides, tips, and trade insights

Practical articles on running a log burner installation business—covering compliance, pricing, scheduling, and getting the most out of BurnerCRM.

Browse all articles

Aaron Allen

The Wet Wood Ban: What You're Actually Required to Tell Customers (and Why It's Worth Writing Down)

Since May 2021, selling or supplying wood above 20% moisture in small volumes has been against the law in England. Here's what the Ready to Burn rules actually require, and why the comebacks they're meant to prevent usually land on the installer, not the fuel seller.

Aaron Allen

Data Protection for Stove Installers: What You Actually Need to Do With Customer Information

Every job starts with a name, address and a few photos of someone's living room — that's personal data, and UK GDPR applies the moment you store it electronically. Here's whether you actually need to pay the ICO fee, what tier you're in, and what happens when something goes wrong.

Simple pricing

Pick the plan that fits your team

All plans include the full job pipeline, estimates, invoicing, document storage, completion photos, and notifications.

🎉 14-day free trial — cancel anytime

-10%

Lite

£23/month

Built for one-person operations just getting off the ground.

  • ✓Up to 2 team members
  • ✓5 GB document storage
  • ✓Full job pipeline
  • ✓Estimates & invoicing
  • ✓Completion photos
Start free trial

Standard

£49/month

For established teams that need more seats and storage.

  • ✓Up to 5 team members
  • ✓10 GB document storage
  • ✓Full job pipeline
  • ✓Estimates & invoicing
  • ✓Completion photos
Start free trial

Pro

£99/month

For growing businesses with larger teams and more storage needs.

  • ✓Up to 10 team members
  • ✓50 GB document storage
  • ✓Full job pipeline
  • ✓Estimates & invoicing
  • ✓Completion photos
  • ✓Priority support
Start free trial

Stay in touch

Not ready to sign up yet?

Leave your details and a quick note about your business. We'll reply personally and help you figure out whether BurnerCRM is the right fit before you commit.